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Category: System Implementation

Ian Thompson

What Price is Loyalty?

Many companies put a great deal of effort into finding new customers. High salaried salespeople with large commissions are hired to hunt for new clients.

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Peter Fenwick

Solving Complex Problems

When I was studying Marketing at Melbourne University, I initially had difficulty solving complex business problems until a colleague, Clive Hall, provided me with a

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Chris Johnstone

Goal Congruency

In a previous blog: Growing your Business… Are your people coming with you? Ruby Usman discussed issues around the alignment of organisational objectives to its

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