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Have you ever called an IT partner for support only to discover they know less about the problem than you do? We’ve taken steps to
Have you ever called an IT partner for support only to discover they know less about the problem than you do? We’ve taken steps to
Take a look at most ERP Implementation Project Plans and you’ll notice that they end at go-live. For an Implementation Plan it is fine to
Over the years there’s a story I’ve heard a number of times. It’s simply referred to as ‘The IBM Story’. I came across it again
“So, what is it that you do?” the taxi driver asked politely over his shoulder, as we inched our way along the endless line of
As our understanding of this universe grows, we create more and more scientific theories to explain various phenomena; we create new processes and methodologies to
Whilst implementing a new ERP system, I’m always surprised how many times we are asked to replicate the old system, with the same or similar
It is hardly surprising that non-technical people think that the work of IT practitioners is akin to some sort of black magic. You might be
Having run many Dynamics NAV implementation and upgrade projects over the last 10 years, I have learned that one of the most important (and often
In my first post, I looked at the first four success factors for businesses seeking to leverage their initial investment in ERP by adding ‘second
While catching up on my winter backlog of ACM Communications magazines, I stumbled across an interesting article entitled “ERP II: best practices for successfully implementing
A decade ago it was common practice for businesses to employ a consultant to write a Request for Proposal (RFP) as the basis for the